VIP Out-of-Band OTP Delivery Service
Incident Report for Symantec Information Protection
Resolved
This incident has been resolved.
Posted Jan 26, 2018 - 00:40 UTC
Monitoring
Our SMS provider has made progress restoring the service and continues to monitor the service.
Posted Jan 26, 2018 - 00:20 UTC
Investigating
Our SMS provider is currently experiencing problems delivering outbound messages which may affect customers attempting to use VIP authentication by SMS, password reset by SMS, or using SMS credentials.
Posted Jan 25, 2018 - 23:54 UTC