Secure Access Cloud Planned EMEA Maintenance on June 28, 2020
Scheduled Maintenance Report for Symantec Information Protection
Completed
The scheduled maintenance has been completed.
Posted Jun 28, 2020 - 21:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 28, 2020 - 18:30 UTC
Update
This maintenance has been extended to 3 hours and we also ask that customers do not change local-users, local-groups or API-clients configuration during the maintenance window.

Updated Schedule
· Start Date: June 28, 2020, at 18:30 UTC
· End Date: June 28, 2020, at 21:30 UTC
Posted Jun 24, 2020 - 09:23 UTC
Scheduled
On June 28, 2020, at 18:30 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (EMEA) for a duration of 2 hours.

As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

Action Required
To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the KB article.

Impact
During the maintenance window, customers may experience a temporary degradation of service.

Original Schedule
· Start Date: June 28, 2020, at 18:30 UTC
· End Date: June 28, 2020, at 20:30 UTC
Posted Jun 23, 2020 - 09:13 UTC
This scheduled maintenance affected: Secure Access Cloud (Management Portal - Europe, Middle East & Africa, Connectivity PoD - Europe, Middle East & Africa).