Secure Access Cloud Planned US Maintenance on June 29, 2020
Scheduled Maintenance Report for Symantec Information Protection
The scheduled maintenance has been completed.
Posted Jun 29, 2020 - 09:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 29, 2020 - 06:30 UTC
This maintenance has been extended to 3 hours and we also ask that customers do not change local-users, local-groups or API-clients configuration during the maintenance window.

Updated Schedule
· Start Date: June 29, 2020, at 06:30 UTC
· End Date: June 29, 2020, at 09:30 UTC
Posted Jun 24, 2020 - 09:24 UTC
On June 29, 2020 at 06:30 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (US) for a duration of 2 hours.

As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

Action Required
To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the KB article.

During the maintenance window, customers may experience a temporary degradation of service.

Original Schedule
· Start Date: June 29, 2020, at 06:30 UTC
· End Date: June 29, 2020, at 08:30 UTC
Posted Jun 23, 2020 - 09:16 UTC
This scheduled maintenance affected: Secure Access Cloud (Management Portal - Americas, Connectivity PoD - Americas).