Scheduled - Symantec, a division of Broadcom, will be performing maintenance on VIP Services.

Impact
As part of this maintenance, the following changes will be implemented:

• Reassignment of services-auth IP to a different value
• Change to the .vip.symantec.com DNS entries from CNAME to A records

There is no expected downtime and customers following product best practices and whitelisting recommendations should not experience changes when using VIP. All changes being performed are within the already published IP range. See the following link for additional details:

https://knowledge.broadcom.com/external/article?articleId=192676

Schedule
• Start: July 17, 2021, at 01:30 UTC
• End: July 17, 2021, at 03:30 UTC
Jul 15, 19:23 UTC

Scheduled - Broadcom is performing scheduled maintenance Global CASB Cloud beginning July 15, 2021, starting at 20:00 UTC, for a duration of 8 hours.

Impact
During the maintenance period, customers may notice a delay with content inspection by Securlets and incident detection in Detect.

Schedule
• Start Date: July 15, 2021 at 20:00 UTC
• End Date: July 16, 2021 at 04:00 UTC
Jul 7, 22:32 UTC

Scheduled - Broadcom is performing scheduled maintenance on EU CASB Cloud beginning July 13, 2021, starting at 20:00 UTC, for a duration of 8 hours.

Impact
During the maintenance period, customers may notice a delay with content inspection by Securlets and incident detection in Detect.

Schedule
• Start Date: July 13, 2021 at 20:00 UTC
• End Date: July 14, 2021 at 04:00 UTC
Jul 7, 22:29 UTC

Scheduled - Broadcom is performing scheduled service migration of CloudSOC CASB Global Mobile Gateway from AWS to GCP beginning July 7, 2021, starting at 14:00 UTC for a duration of 2 hours, and July 10, 2021 starting at 04:00 UTC for a duration of 2 hours.

Impact
During the migration period, there is no expected customer impact. The service migration is transparent to customers where user data will be replicated from AWS to GCP. The service fully qualified domain name (FQDN) will remain the same. The IP addresses of the service will change from that in AWS to GCP but there will be no customer impact.

An administrator might see some username and filenames missing in the Investigate logging in CloudSOC Console if the user started a new SaaS session during the service cutover time window and continues the SaaS session without logging out. When the user logs out and logs back in after the service cutover, all user behavior will be logged.

Schedule
• Start Date: July 7, 2021 at 14:00 UTC
• End Date: July 12, 2021 at 07:00 UTC
Jun 30, 16:19 UTC