Scheduled - On February 17, 2020, at 07:00 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (US) for a duration of 2 hours.

As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

Action Required
To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the KB article.

Impact
During the maintenance window, customers may experience a temporary degradation of service.

Schedule
· Start Date: February 17, 2020, at 07:00 UTC
· End Date: February 17, 2020, at 09:00 UTC
Feb 13, 16:29 UTC

Scheduled - On February 16, 2020, at 19:30 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (EU) for a duration of 2 hours.

As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

Action Required
To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the KB article.

Impact
During the maintenance window, customers may experience a temporary degradation of service.

Schedule
· Start Date: February 16, 2020, at 19:30 UTC
· End Date: February 16, 2020, at 21:30 UTC
Feb 13, 16:29 UTC

Scheduled - We are pleased to announce the transition of Symantec Status Page to Broadcom Service Status, providing a unified availability and maintenance status portal across Broadcom and overall improving the customer experience.

What is happening?
On February 7, 2020, VIP Cloud Status Page will transition to a new centralized product family page called Information Protection.

● VIP Cloud Status PageURL (https://vip.status.symantec.com/) will automatically redirect to the new URL (https://information-protection.status.broadcom.com)
● Your subscription method (Email, SMS and WebHooks) will be automatically migrated across to the new page
● Incident and Maintenance history for the past 90 days will be migrated across

Action required
After February 7, 2020, update your bookmarks to reflect the updated URL. Redirection will only be in place for 3 months.

For further information, please visit the migration knowledge article.
Jan 31, 14:24 UTC