On July 12, 2020, at 18:00 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (EU) for a duration of 2 hours.

As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

Action Required
To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the KB article.

Impact
During the maintenance window, customers may experience a temporary degradation of service.

Schedule
· Start Date: July 12, 2020, at 18:00 UTC
· End Date: July 12, 2020, at 20:00 UTC
Posted on Jul 7, 14:21 UTC

On July 13, 2020, at 07:00 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (US) for a duration of 2 hours.

As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

Action Required
To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the KB article.

Impact
During the maintenance window, customers may experience a temporary degradation of service.

Schedule
· Start Date: July 13, 2020, at 07:00 UTC
· End Date: July 13, 2020, at 09:00 UTC
Posted on Jul 7, 14:24 UTC

On July 14, 2020, starting at 20:00 UTC, Symantec, a division of Broadcom, is performing planned maintenance on EU CASB Cloud for a duration of 8 hours.

Impact
During the maintenance period, customers may notice a delay with content inspection by Securlets and incident detection in Detect.

Schedule
· Start date: July 14, 2020, at 20:00 UTC
· End date: July 15, 2020, at 04:00 UTC
Posted on Jul 8, 19:25 UTC

On July 16, 2020, starting at 20:00 UTC, Symantec, a division of Broadcom, is performing planned maintenance on Global CASB Cloud for a duration of 8 hours.

Impact
During the maintenance period, customers may notice a delay with content inspection by Securlets and incident detection in Detect.

Schedule
Start Date: July 16, 2020, at 20:00 UTC
End Date: July 17, 2020, at 04:00 UTC
Posted on Jul 8, 19:26 UTC