Information Security

Service availability and scheduled maintenance for CloudSOC CASB and Data Loss Prevention.

All Systems Operational
Uptime over the past 90 days. View historical uptime.
CloudSOC CASB Operational
90 days ago
99.99 % uptime
Today
Global Portal Operational
90 days ago
99.98 % uptime
Today
Global Audit Operational
90 days ago
100.0 % uptime
Today
Global Securlets Operational
90 days ago
100.0 % uptime
Today
Global Gateway Operational
90 days ago
100.0 % uptime
Today
EU Portal Operational
90 days ago
99.97 % uptime
Today
EU Audit Operational
90 days ago
100.0 % uptime
Today
EU Securlets Operational
90 days ago
100.0 % uptime
Today
EU Gateway Operational
90 days ago
100.0 % uptime
Today
Mirror Gateway Operational
90 days ago
100.0 % uptime
Today
DLP Cloud Operational
90 days ago
100.0 % uptime
Today
DLP Cloud Console Operational
90 days ago
100.0 % uptime
Today
DLP Cloud Gateway for Enforce - Americas Operational
90 days ago
100.0 % uptime
Today
DLP Cloud Gateway for Enforce - Europe, Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
DLP Cloud for Email - Americas Operational
90 days ago
100.0 % uptime
Today
DLP Cloud for Email - Europe, Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
DLP Cloud for CloudSOC CASB - Americas Operational
90 days ago
100.0 % uptime
Today
DLP Cloud for CloudSOC CASB - Europe, Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
DLP Cloud for WSS - Europe, Middle East & Africa Operational
90 days ago
100.0 % uptime
Today
DLP Cloud for WSS - Americas Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 29, 2021

No incidents reported today.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021
CloudSOC CASB Scheduled Maintenance for Global CASB Cloud
Completed - The scheduled maintenance has been completed.
Nov 19, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 21:00 UTC
Scheduled - Broadcom is performing scheduled maintenance on Global CASB Cloud starting on November 18, 2021, at 21:00 UTC, for a duration of 8 hours.

Impact
During the maintenance period, customers may notice a delay with content inspection by Securlets and incident detection in Detect.

Schedule
  • Start time: November 18, 2021 at 21:00 UTC
  • End Time: November 19, 2021 at 05:00 UTC
    Nov 11, 09:03 UTC
    • Nov 18, 2021
    Nov 17, 2021
    CloudSOC CASB Scheduled Maintenance for EU CASB Cloud
    Completed - The scheduled maintenance has been completed.
    Nov 17, 05:01 UTC
    In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
    Nov 16, 21:03 UTC
    Scheduled - Broadcom is performing scheduled maintenance on EU CASB Cloud starting on November 16, 2021, at 21:00 UTC, for a duration of 8 hours.

    Impact
    During the maintenance period, customers may notice a delay with content inspection by Securlets and incident detection in Detect.

    Schedule
  • Start time: November 16, 2021 at 21:00 UTC
  • End Time: November 17, 2021 at 05:00 UTC
    Nov 11, 09:00 UTC
    • Nov 16, 2021
    CloudSOC CASB US Portal Issue
    Resolved - The underlying issue of the portal login errors has been addressed. This incident has been resolved.
    Nov 16, 20:58 UTC
    Monitoring - We are no longer experiencing portal access/login errors. We will continue to monitor the performance of the portal to ensure the service is fully restored.

    We will provide additional updates as new information becomes available.
    Nov 16, 18:16 UTC
    Investigating - We are aware customers may be experiencing login errors when attempting to log into the US management portal. We are currently investigating these errors and will provide further updates as new information is discovered.

    Please note that no other Symantec CloudSOC functionality is affected.
    Nov 16, 17:56 UTC
    Nov 15, 2021

    No incidents reported.

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