Scheduled - Broadcom is performing scheduled maintenance Global CASB Cloud beginning May 13, 2021, starting at 20:00 UTC, for a duration of 8 hours.

Impact
During the maintenance period, customers may notice a delay with content inspection by Securlets and incident detection in Detect.

Schedule
Start Date: May 13, 2021 at 20:00 UTC
End Date: May 14, 2021 at 04:00 UTC
May 6, 18:46 UTC

Scheduled - Broadcom is performing scheduled maintenance on EU CASB Cloud beginning May 11, 2021, starting at 20:00 UTC, for a duration of 8 hours.

Impact
During the maintenance period, customers may notice a delay with content inspection by Securlets and incident detection in Detect.

Schedule
Start Date: May 11, 2021 at 20:00 UTC
End Date: May 12, 2021 at 04:00 UTC
May 6, 18:44 UTC

Scheduled - As part of the overall VIP migration to Google Cloud Platform, the migration activity for May 3, 2021 is occurring.

DNS provider for VIP will be migrated from AWS to GCP.
(Going forward, all name resolutions will be responded by Google Cloud name servers)

Contact your support representative if you have any questions.

Schedule
• Start: May 3, 2021 at 21:00:00 UTC
• End: May 3, 2021 at 22:00:00 UTC
May 3, 18:30 UTC

Scheduled - As part of the overall VIP migration to Google Cloud Platform, the migration activities between April 28 and May 3, 2021 are coming up. See below for specific details:

Browser extension: (Wednesday 4/28/2021 21:00 UTC)
• https://browser-extension.vip.symantec.com/

VIP Services (Friday 4/30/2021 21:00 UTC)
• https://services-auth.vip.symantec.com
• https://services.vip.symantec.com

VIP User Services (Saturday 5/1/2021 2:00 UTC)
• https://userservices-auth.vip.symantec.com
• https://userservices.vip.symantec.com

VIP Messaging (Saturday 5/1/2021 2:00 UTC)
• https://messaging.vip.symantec.com

All DNS records migrated from AWS to GCP (Monday 5/3/2021, 21:00 UTC)

Please refer to the following testing KB article:
• https://knowledge.broadcom.com/external/article?articleId=192677

Contact your support representative if you have any questions.

Schedule

Browser extension
• Start: April 28, 2021 at 21:00 UTC
• End: April 28, 2021 at 22:00 UTC

VIP Services
• Start: April 30, 2021 at 21:00 UTC
• End: April 30, 2021 at 22:00 UTC

VIP User Services & VIP Messaging
• Start: May 1, 2021 at 02:00 UTC
• End: May 1, 2021 at 03:00 UTC

DNS records migration to GCP
• Start: May 3, 2021 at 21:00 UTC
• End: May 3, 2021 at 22:00 UTC
Apr 28, 19:36 UTC

Scheduled - As part of the overall VIP migration to Google Cloud Platform, the migration activity for May 1st is occurring.

The following VIP User Services and Messaging URLs will be migrated to GCP during this time window.

• https://userservices-auth.vip.symantec.com
• https://userservices.vip.symantec.com
• https://messaging.vip.symantec.com

Contact your support representative if you have any questions.

Schedule
• Start: May 1, 2021 at 02:00 UTC
• End: May1, 2021 at 03:00 UTC
Apr 29, 23:50 UTC